Verizon’s UI, Part II

An update on my Verizon annoyances— After a few weeks of assurances and passing the buck, I’ve been told that we won’t be able to get DSL for our new house. No discernible reason was given, just a “no”.

So, to put my money where my mouth was, I decided to punish Verizon for this by switching our phone to Comcast.

All this supposedly “good” deregulation in the communications industry still leaves those of us in Boston with little choice. Since we’re already going to pay Comcast for cable tv & broadband internet access, why not be done with Verizon forever?

Now we’ll have 1 bill to pay, and here’s hoping that their online management is better than Verizon’s — It can’t get much worse.

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